Fully Customized, High Quality, Best Pricing, Quick Delivery
Our Simple 4-Step Custom Order Process:
Step 1: Let's Connect! Your Initial Inquiry
Ready to get started? Reach out to our friendly team via phone, email, or our website contact form. We'll connect you with one of our dedicated Account Managers who will be excited to discuss your needs, including:
- What gear are you looking for? (Jerseys, shorts, jackets, bags, etc.)
- How many of each item do you need, and what sizes?
- What's your design vision? Share any logos, colors, fonts, or design ideas you have. If you have existing artwork, please provide vector files (.ai, .eps, or .pdf) for the best results. Don't have a design yet? Our talented design team is here to help!
- Do you have specific material preferences?
- Are there any individual customizations needed? (Player names, numbers, etc.)
- When do you need your order delivered?
- Do you have a budget in mind? Sharing this helps us find the best options for you.
Step 2: Visualize Your Gear! Design and Mock-up
Once we have a clear understanding of your needs, our skilled design team will create a detailed digital mock-up of each apparel item. This visual representation will showcase:
- The exact style and colors of your chosen apparel.
- The precise placement and size of all logos, names, and numbers.
- The chosen font styles and colors.
- The overall look and feel of your custom gear.
We'll also provide you with comprehensive sizing charts for each item to help you determine the perfect fit for your team. Please take the time to review these carefully!
Step 3: Your Approval is Key! Quotation and Order Details
Next, we'll send you a detailed quotation outlining all costs, including:
- The unit price for each item based on your quantity and customization.
- Any additional charges, such as design fees or individualizations.
- The total order cost, including applicable taxes and shipping.
- Our estimated production time and delivery timeframe after we receive your final approval.
Along with the quote, you'll receive a comprehensive Order Details Summary. This document will reiterate every detail of your order, ensuring everyone is on the same page:
- A clear description of each item and the quantity per size.
- The specific colors and materials selected.
- Precise details on the placement and dimensions of all design elements.
- The correct spelling of all names and the accuracy of all numbers.
- Any other specific customization requests.
Step 4: Your Final Confirmation – Let's Go to Production!
This is a crucial step! We require your formal written confirmation (via email reply or signed document) to move your order into production. By providing your confirmation, you are acknowledging that you have thoroughly reviewed and approved:
- The accuracy of the digital mock-ups. Please double-check the design, colors, placement, and sizing.
- The accuracy of all information in the Order Details Summary. This includes item details, quantities, names, numbers, spelling, and any other specifications.
- The total order cost and the estimated timeline.
Your confirmation signifies your complete satisfaction with the design and order details. Once we receive your approval, 478 Sports Apparel will proceed with production based exactly on these approved documents. Please note that by confirming, you are releasing 478 Sports Apparel from liability for any errors or discrepancies that were present in the approved mock-ups and Order
Details Summary.
Once confirmed, our team will work diligently to produce your high-quality custom apparel and get it shipped to you as soon as possible!
Adding to Your Order After Confirmation:
Important Information
We understand that sometimes you might need to add items to your order after it's been confirmed. While we'll do our best to accommodate these requests, please be aware of the following policy:
At 478 Sports Apparel, our goal is to process your custom apparel orders efficiently and accurately. Once you provide your formal written confirmation of your design and order details, your order immediately enters our production process.
If you need to add items or make modifications after your order has been confirmed, please understand the following:
- We'll Do Our Best: We will make every reasonable effort to accommodate add-on requests or modifications submitted after your confirmation. However, the feasibility of these changes depends on the current stage of production.
- Separate Pricing Applies: Due to potential disruptions in our production workflow, additional setup, and potentially smaller production runs for add-on items, these items will be subject to different unit pricing than the items in your original order. We will provide you with a separate quotation for any add-on requests.
- New Delivery Timeline: Add-on items will be treated as a separate order and will have their own distinct delivery timeline, which may differ from your original order's delivery timeframe. We cannot guarantee that add-on items will be delivered with your original order.
- Minimum Order Considerations: Depending on the specific apparel item and customization involved, add-on orders may be subject to minimum order quantities.
- Our Discretion: 478 Sports Apparel reserves the right to refuse add-on requests if they significantly disrupt the production of the original order or are technically not possible.
How to Request Add-ons:
- Submit a Written Request: Please send all add-on or modification requests in writing via email.
- We'll Assess Feasibility: Our team will review your request and inform you whether we can accommodate it.
- Separate Quote Provided: If the add-on is feasible, we will provide you with a separate quotation outlining the new unit pricing and estimated delivery timeline.
- Your New Confirmation: You will need to provide a separate written confirmation for the add-on order, acknowledging the new pricing and delivery timeline.
- Separate Processing: Once we receive your confirmation for the add-on order, it will be processed separately.
Thank you for choosing 478 Sports Apparel! We're excited to work with you to create exceptional custom athletic apparel for your team or organization. If you have any questions about our ordering process, please don't hesitate to contact us!
